
Where do my products come from, and how do you deliver them
We hand-select all your groceries from a vons store local to your area. Products are placed in temperature-controlled trucks to keep them fresh. Our drivers will deliver your order to your doorstep at the time you select.
|
What if I have specific instructions for my personal shopper
You can indicate product specifications (such as "green bananas", "firm tomatoes", "thick cut deli meat" etc) using the "Request to your Personal Shopper" feature. We will make every possible effort to meet your expectation.
|
How do I pay for my online order
We accept Visa, MasterCard, American Express or Discover credit cards, and debit cards with a Visa or MasterCard logo. We do not currently accept certain government subsidized program cards, cash, vons Gift Cards, personal checks or store charge accounts.
If you are a person with a disability who uses EBT benefits and would like to use the grocery delivery service, please contact us at 1-877-505-4040. |
What is our 100% Satisfaction Guarantee
Customer Satisfaction is our top priority. If you are not completely satisfied with a product you have purchased, we will refund or credit its full value.
|
Is there a minimum amount that I need to order
A $50.00 minimum purchase amount is required on your final receipt to process and deliver your order. If your final receipt amount totals less than $50.00, your order may not be processed and you will be notified via e-mail.
|